This is one of those jokes that happened to me when I was trying to study for a computer certification. The astute among you will realize that I have no such entry on my checkered resume. I’m the guy you[…]↓ Read the rest of this entry…
During my own help desk days, I came across a customer who did indeed live on Dick Road in Depew NY. I’ve waited years to be able to post this joke! To my knowledge, the street ends with the lower[…]↓ Read the rest of this entry…
One of the toughest parts of being a customer service rep is focusing on the issue that the customer actually needs help with, when your mind takes off on tangents like this one. The name “Gerald Gentile” is one that[…]↓ Read the rest of this entry…